The security products can help users build defense system based on security technology, while the security service can help users promote the security capabilities. When the information infrastructure of an organization reaches a certain extent and scale, under the pressure to avoid security risk, control the security cost and maintain the sustainability of business development, it is demanded for the organization to seek for professional security service providers to assist on planning and developing fit-in security strategy with effective security management solutions. During the process of establishing information security system, the organic combination of professional service, security product and security management is the only way to achieve dynamic and long-term security of information system, and thus guarantee the maximization of organizational information assets. As national leading provider of information security total solution, Neusoft has network security products with completely independent intellectual property, and provide full service of security consulting, emergency response, penetration testing, security reinforcement, risk evaluation, security operation, level protection and qualification service with excellent trust-worthy service capability and highly-effective reliable quality control management for organizations in various industries.

Service System

Neusoft has its featured 3-level customer service system: 1, National customer service centers in Beijing and Shenyang supported by system engineers with advanced

trainings for technical support and consulting service; 2, Regional service centers in Beijing, Shenzhen, Shanghai, Changsha, Chengdu, Xi’an and Shenyang, to provide

technical support for offices in the district, and the office engineers will provide services for local users with the assistance of service center engineers. 3, The service for key

accounts will be directly provided by engineers from National customer service centers and Regional service centers.